We're closing our live coverage of the floods in Indonesia, which have wreaked havoc in the provinces of North Sumatra, West Sumatra and Aceh.

Here's a recap of what we covered today:

• The death toll has risen to 502, while another 508 people are missing, according to the National Disaster Management Agency

• Residents, still reeling from the rare disaster, recall their harrowing escapes as the floodwaters swept their homes in "a matter of minutes"
• Public anger is simmering over the Indonesian government's disaster response, with critics blaming bureaucratic red tape for slowing down aid delivery
• Desperation is growing on the ground, where there have been reports of looting as residents search for food and other supplies. Some say they haven't eaten in days
• With roads cut off by the heavy flooding and landslides, volunteers have been delivering aid on foot
• Many residents in flood-hit areas have lost internet access, and local authorities providing Starlink devices to help them reach their families

• For a sense of the damage that the floods have unleashed across the Indonesian provinces, take a look at these before-and-after photos
• Amid extreme weather in Asia, similar floods have killed more than 1,000 in the region, including Indonesia and Thailand

Thank you for joining us - today's live page was brought to you by Yvette Tan, Joel Guinto, and Koh Ewe in Singapore, and Nicky Widadio, Silvano Hajid, Halbert Chaniago in West Sumatra, Iwan Bahagia and Hidayatullah in Aceh and Astudestra Ajengrastri in Jakarta.

For more on the floods, read our news story here.

Silvano Hajid
Reporting from West Sumatra

Image source, Silvano Hajid/BBC News

Mariana, 36, has been looking for her missing family since the morning of 27 November. That was the last time she heard from them.

Among them are her mother, 55, her brother-in-law, who is around 33, and her 15-year-old son.

"I can’t take it. I can’t bear losing my parents, my brother-in-law, my child," she says.
"Oh God… please let me find my child. I can’t handle this."

Mariana came to the side of the Twin Bridges in West Sumatra where excavators are clearing the roads for vehicles and rescues teams who are searching for the missing. She says she hopes her family will be found more quickly if she is there.

"Watching the excavators, seeing how thick the mud is… I keep thinking, what condition will my child be in when they find him?" she says.
"Will he still be intact?
My mother, my brother-in-law…
Looking at how it is here, maybe their faces won’t even be recognisable anymore."

Image source, Silvano Hajid/BBC News

In the aftermath of the deadly disaster, residents are trying to salvage what's left of their damaged homes. Here are the latest photos emerging from the flood-hit region of Aceh.

Image source, EPA/Shutterstock

Image source, Getty Images

Image source, EPA/Shutterstock

Silvano Hajid
Reporting from West Sumatra

Image source, BBC/Silvano Hajid

I'm currently at the Twin Bridges in West Sumatra, one of the locations affected by flash floods.

The roads, which had been covered by 1.5m (5ft) of mud, have been cleared. Heavy equipment has also been deployed, and police are clearing the roads so vehicles can access the bridges.

The Twin Bridges have been completely inaccessible for the past few days.

Mud carried by the floodwaters is still piled up on the side of the road here. A landslide has washed things like train tracks and bridge parts into the river.

Meanwhile, rescue teams are still searching for the missing.

They're working against the clock because there's currently thick, grey clouds overhead. Hopefully the weather will be good today so the search can proceed smoothly.

Astudestra Ajengrastri
BBC Indonesian, reporting from Jakarta

Image source, Maysanti

We've just gotten in touch with Maysanti, who lives in Central Tapanuli, one of the worst-hit areas in North Sumatra.

Aid workers are having trouble reaching those in her district, she tells the BBC via text message.

"Everything is gone; our food supplies are running out. We can’t eat," she says. "Even instant noodles are being fought over now. Our food is gone; we need food and rice. Access to us is completely cut off."

She said she has to walk kilometres away from her house to get an internet connection and basic necessities, like clean water.

"We have a motorbike, but there is no fuel."

Authorities say there have been cases of looting in districts in Aceh and North Sumatra, according to local media reports, adding that residents in flood-hit areas are breaking into stores and warehouses in search of food and other supplies.

Some have blamed the looting on tardy aid distribution by the government. Public anger has been simmering against what critics described as ill-prepared disaster response from authorities.

Suharyanto, the head of the national disaster management agency, said some people had also tried to take aid items before they were distributed - acknowledging that they were likely driven by desperation rather than ill intentions, local news outlet Tempo reported.

A resident told the Jakarta Post that people were stealing basic necessities amid a lack of updates on aid delivery.

"[Residents] didn't know that aid would come and were worried they would starve," a police spokesperson told the Associated Press, adding that police were sent in to restore order.

Hidayatullah
reporting from Aceh

Many people in Aceh province have still not received food aid, with some saying they haven't eaten for two to three days.

People are also having trouble accessing clean water because mud has submerged wells.

Despite floodwaters of 2-3m receding from some areas in Pidie Jaya and Bireuen Regency, large amounts of mud and wood have been left behind inside homes.

The death toll for the floods in Indonesia has risen to 502, according to the national disaster management agency.

Another 508 are missing, and some 2,500 people have been injured.

Nicky Widadio
BBC Indonesian, reporting from West Sumatra

The Agam district government in West Sumatra has extended remote learning by another three days, for schools located in disaster-affected areas.

Students first started online classes last Wednesday, 26 November.

Widiriyani, a teacher at a junior high school, said in-person classes were supposed to resume today.

But because the roads are still slippery and at risk of further landslides, teachers and students were told not to come to school yet.

"The problem is, remote learning isn't possible either because electricity and internet connections are still down," Widiriyani said.

She added that several of her students still cannot be reached.

Image source, Getty Images

For those of you just joining us, here's the latest from Indonesia:

• More than 400 people have died and hundreds have been left injured after Cyclone Senyar caused catastrophic landslides and floods in Indonesia

• Rescue workers are racing to reach some areas of the hardest hit island of Sumatra, where thousands have been cut off and left without critical supplies
• Many people in Aceh province have still not received food aid, with some saying they haven't eaten for two to three days
• Major roads across West Sumatra have been cut off by landslides and collapsed bridges, leaving multiple areas isolated
• President Prabowo Subianto is visiting flood-affected areas in North Sumatra - one of the worst affected areas
• His visit comes amid rising criticism, with civil society groups urging the central government to declare a state of emergency in Sumatra to facilitate relief efforts

Stay with us as we bring you the latest from our reporters on the ground.

BBC Visual Journalism Team

We're bringing you more images showing the damage that floods have wreaked in Indonesia's provinces.

Silvano Hajid
BBC Indonesian, reporting from West Sumatra

Image source, Minanglipp Volunteer

In the flood-hit city of Bukittinggi, in Sumatra, volunteers are helping distribute aid to residents in districts affected by floods and landslides.

Generators and fuel are prioritised so residents can get electricity. Volunteers are also handing out clothes and food.

With roads cut off and inaccessible to vehicles, volunteers have been transporting aid on foot and on motorcycles.

Image source, Novi Fani Rovika

Meanwhile in Padang city, West Sumatra, resident Novi Fani Rofika tells me that logs, carried by floods and landslides, have piled up along the city's coastline.

"Thousands of them, just washed up everywhere. They’re logs, proper logs. From small ones to pieces as wide as an adult’s waist," she said, adding that it's unclear where they might have come from.

Novi, who lives near the coast, said fishers still cannot go out to sea because the water remains heavily polluted.

"The color is already the same as the river water, yellow and murky."

Image source, Getty Images

As large swathes of Indonesia are still reeling from the floods, public anger is simmering over the government's disaster response.

Critics say that authorities were ill-prepared for the floods. Some have blamed bureaucratic red tape for slowing down the distribution of food aid.

Indonesia is prone to many natural disasters, from volcanic eruptions to earthquakes and tsunamis. The recent floods were cause by a rare cyclone that had formed over the Malacca Strait.

Nearly 300,000 people have been displaced by the floods, and at least 442 people have died.

Civil society groups are urging the central government to declare a state of emergency in Sumatra to facilitate relief efforts. But authorities have not given in to these calls, saying last week that they would keep assessing the situation.

Rescue efforts are continuing for residents stranded by the floods in Indonesia. Here's a video from one such rescue in Bireuën, a town in Aceh province.

BBC Visual Journalism Team

More than 200 people have died from floods in North Sumatra province, while another 200 remain missing. The damage is clear from satellite images of Sibolga, one of the hardest-hit cities.

Iwan Bahagia
BBC Indonesian, reporting from Aceh

I'm on the ground in Aceh province, one of the worst-hit areas.

In Central Aceh Regency, 50-year-old Mar is at the regent's office trying to contact her mother. She has not been able to reach her since 24 November, before the disaster struck.

The floods and landslides affected her family's community in Banda Aceh, the province's capital. Local authorities have provided Starlink devices to help residents reach their relatives - but they're not guaranteed a turn.

"It’s been five days with no signal. We’ve been waiting since yesterday in case the network comes back. I’m planning to call my mom in Banda Aceh, but until now I still can’t reach her," Mar told the BBC yesterday.

As of last night, thousands were still queueing outside the complex, including students who wanted to submit school papers via email and those who simply want to charge their devices.

Image source, BBC/Iwan Bahagia

Image source, BBC/Iwan Bahagia

Footage shows devastation caused by flooding in the Aceh Tamiang and Langkat areas of Sumatra.

Haryo Wirawan is a journalist from BBC Indonesian based in Jakarta. His wife’s hometown is Sibolga, one of the areas worst affected by the floods and landslides in North Sumatra.

When the floods struck on 25 November, Haryo lost contact with his wife's family. He only managed to regain contact yesterday. This is his story:

At around 07:00 on 25 November, water began entering the family home in Batu Harimau, rising to knee height.

My sister-in-law, and my mother-in-law decided to evacuate. They tried to leave on a motorcycle, but it broke down as they drove through knee-high waters. They eventually had to walk, pushing the motorbike for about two kilometres to our aunt's house in the Sibuluan area.

When they arrived, panic spread after receiving news that the sluice gate of the nearby hydropower dam would be opened.

Together with our aunt, they moved to a stilt house and stacked tables to create a raised platform where they could stay through the night. The following morning, once the water began to recede, they finally returned to our aunt’s house.

President Prabowo Subianto is paying a visit to flood-affected residents, as they grapple with the aftermath of the devastating floods.

He arrived in Central Tapanuli Regency, North Sumatra Province, this morning and visited relief sites like a public kitchen and evacuation posts for displaced residents, according to a statement from the presidential press office.

More than 200 people have died as a result of the floods in North Sumatra, while another 200 remain missing.

Image source, Bureau of Press, Media, and Information of Presidential Secretariat

Nicky Widadio
BBC Indonesian, reporting from West Sumatra

Image source, Getty Images

We departed from Jakarta on Sunday night. Our destination: Bukittinggi, the nearest major city to the disaster-hit areas in Agam, West Sumatra Province.

Under normal circumstances, we would have flown to the provincial capital of Padang, then driven two hours to get to Bukittinggi.

This time, we had to find an alternative route, after several major roads across West Sumatra were cut off by landslides and collapsed bridges, leaving multiple areas isolated.

So instead we landed in Pekanbaru - the capital of Riau Province - and will drive five hours to Bukittinggi.

But that's not the end of our journey. From Bukittinggi, access to the worst-affected locations in Agam remains extremely limited.

Many sites can only be reached by motorbike due to destroyed bridges and landslide debris still blocking the roads.